html{font-size:80%}
:root{
  font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,sans-serif;
  color:#111827;background:#f9fafb;
  --dark:#18181b;--dark-hover:#000000;--ink:#111827;--muted:#6b7280;--line:#cbd5e1;--surface:#ffffff;--danger:#ef4444;--shadow:0 1px 3px rgba(0,0,0,.04);
}
*{box-sizing:border-box}body{margin:0;min-width:320px;background:#f9fafb}
button,input,select,textarea{font:inherit}button{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.45}
h1,h2,h3,h4,p{margin-top:0}h1{font-size:1.35rem;margin-bottom:0;color:#111827}h2{font-size:1.45rem;margin-bottom:.3rem;color:#111827}h3{font-size:1.02rem;margin-bottom:0;color:#111827}
small,.subtle{color:var(--muted)}label{display:grid;gap:.35rem;color:#374151;font-weight:600;font-size:.8rem}
input,select,textarea{width:100%;border:1.5px dotted #cbd5e1;border-radius:8px;background:#fff;color:var(--ink);padding:.55rem .7rem;outline:none;transition:.2s}
input:focus,select:focus,textarea:focus{border-color:#94a3b8;box-shadow:0 0 0 3px rgba(148,163,184,.12)}textarea{resize:vertical;min-height:80px}
.primary,.secondary,.control,.icon-text,.link-button{border-radius:8px;border:1.5px dotted transparent;padding:.55rem .85rem;font-weight:600;font-size:.82rem;transition:.15s}
.primary{background:#f8fafc;color:#0f172a;border:1.5px dotted #94a3b8;font-weight:700}.primary:hover:not(:disabled){background:#f1f5f9;border-color:#64748b;transform:translateY(-1px)}
.secondary{background:#fff;color:#0f172a;border:1.5px dotted #cbd5e1;box-shadow:0 1px 2px rgba(0,0,0,.03)}.secondary:hover:not(:disabled){background:#f9fafb;border-color:#94a3b8}
.wide{width:100%}.row{display:flex;align-items:center;gap:.6rem;flex-wrap:wrap}.align-right{display:flex;justify-content:flex-end}
.eyebrow,.card-kicker{text-transform:uppercase;letter-spacing:.1em;color:#9ca3af;font-size:.65rem;font-weight:800;margin-bottom:.25rem}
.brand{display:flex;align-items:center;gap:.65rem;margin-bottom:20px;padding:0 4px}
.brand-mark{display:grid;place-items:center;width:30px;height:30px;border-radius:8px;background:#f8fafc;color:#0f172a;border:1.5px dotted #94a3b8;font-weight:850;font-size:1.05rem}
.brand-text{display:flex;flex-direction:column}
.brand-title{font-size:1.05rem;font-weight:850;color:#111827;letter-spacing:-.02em}
.brand-subtitle{font-size:.58rem;font-weight:800;color:#9ca3af;letter-spacing:.09em;margin-top:-1px}
.login-page{min-height:100vh;display:grid;grid-template-columns:minmax(380px,40%) 1fr;background:white}
.login-panel{align-self:center;width:min(400px,calc(100% - 40px));margin:auto;padding:28px}.brand-login{margin-bottom:2.8rem}.login-panel h1{font-size:1.85rem;margin:.25rem 0 .45rem}
.login-panel .subtle{line-height:1.6;margin-bottom:1.4rem}.form-stack{display:grid;gap:.85rem}.form-message{min-height:1.1rem;color:var(--danger);margin:.85rem 0 0}
.login-art{position:relative;overflow:hidden;background:linear-gradient(145deg,#f4f4f5,#e4e4e7);display:grid;place-items:center}
.orb{position:absolute;border-radius:50%;filter:blur(2px)}.orb-one{width:360px;height:360px;background:rgba(24,24,27,.05);right:-70px;top:-80px}.orb-two{width:230px;height:230px;background:rgba(24,24,27,.04);left:8%;bottom:-60px}
.preview-card{position:relative;width:min(380px,70%);background:rgba(255,255,255,.92);backdrop-filter:blur(12px);padding:24px;border:1.5px dotted #94a3b8;border-radius:16px;box-shadow:0 20px 50px rgba(0,0,0,.08)}
.preview-card p{line-height:1.55;color:var(--muted);margin:.85rem 0 0}.live-dot{display:inline-block;width:8px;height:8px;border-radius:50%;background:#10b981;margin-right:.5rem;box-shadow:0 0 0 4px rgba(16,185,129,.15)}
.app-shell{min-height:100vh}
.sidebar{position:fixed;inset:0 auto 0 0;width:200px;background:white;border-right:1.5px dotted #cbd5e1;padding:18px 14px;display:flex;flex-direction:column;z-index:20}
.sidebar nav{display:grid;gap:4px}
.nav-item{width:100%;border:1.5px dotted transparent;background:transparent;color:#4b5563;text-align:left;border-radius:8px;padding:.62rem .75rem;font-weight:550;font-size:.85rem;display:flex;align-items:center;gap:.6rem;transition:.15s}
.nav-item:hover{background:#f1f5f9;color:#0f172a;border-color:#cbd5e1}
.nav-item.active{background:#f8fafc!important;color:#0f172a!important;font-weight:700;border:1.5px dotted #94a3b8!important;box-shadow:0 1px 2px rgba(0,0,0,.02)}
.nav-item.active:hover{background:#f1f5f9!important;border-color:#64748b!important;color:#0f172a!important}
.nav-icon{width:18px;text-align:center;font-size:1rem}
.nav-badge{margin-left:auto;background:#e2e8f0;color:#0f172a;font-size:.66rem;font-weight:700;border-radius:999px;padding:2px 7px;min-width:18px;text-align:center;border:1px dotted #94a3b8}
.sidebar-bottom{margin-top:auto;border-top:1.5px dotted #cbd5e1;padding-top:12px}
.profile-mini{display:flex;gap:.6rem;align-items:center;padding:4px 6px 12px}.profile-mini>span:last-child{display:grid;min-width:0}
.profile-mini strong{font-size:.84rem;color:#111827;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.profile-mini small{font-size:.72rem;color:var(--muted);text-transform:capitalize}
.avatar{display:grid;place-items:center;flex:0 0 28px;height:28px;border-radius:50%;background:#f8fafc!important;color:#0f172a!important;border:1.5px dotted #94a3b8!important;font-weight:750;font-size:.78rem}.logout{color:#6b7280}.logout:hover{color:#ef4444;background:#fef2f2}
.workspace{padding-left:200px;min-height:100vh}
.topbar{height:64px;background:white;border-bottom:1.5px dotted #cbd5e1;display:flex;align-items:center;justify-content:space-between;padding:0 24px;position:sticky;top:0;z-index:10}
.top-actions{display:flex;align-items:center;gap:.85rem}
.status-chip,.state-pill,.count,.badge{display:inline-flex;align-items:center;gap:.35rem;border-radius:999px;font-size:.72rem;font-weight:700;white-space:nowrap}
.status-chip{padding:.38rem .65rem;background:#f8fafc;color:#0f172a;border:1px dotted #94a3b8}
.status-chip span{width:6px;height:6px;border-radius:50%;background:#10b981;display:inline-block}
.availability{display:flex;align-items:center;gap:.5rem;font-size:.78rem;font-weight:600;color:#111827}.availability select{width:auto;min-width:105px;padding:.38rem .55rem}
.switch{width:38px;height:20px;background:#e5e7eb;border-radius:18px;position:relative;transition:.2s}
.switch:after{content:"";position:absolute;width:14px;height:14px;left:3px;top:3px;background:white;border-radius:50%;box-shadow:0 1px 3px rgba(0,0,0,.2);transition:.2s}
.availability input:checked+.switch{background:#0d9488}.availability input:checked+.switch:after{transform:translateX(18px)}
.notice{position:fixed;right:22px;top:76px;z-index:50;max-width:380px;padding:.72rem .85rem;border-radius:8px;background:#ffffff;color:#0f172a;border:1.5px dotted #94a3b8;box-shadow:0 10px 25px rgba(0,0,0,.08);animation:slide-in .2s}.notice.error{background:#fef2f2;color:#991b1b;border-color:#f87171}
@keyframes slide-in{from{opacity:0;transform:translateY(-8px)}}
.content{padding:20px 24px;max-width:1500px;margin:auto}.view{display:none}.view.active{display:block}
.page-heading{display:flex;justify-content:space-between;align-items:center;gap:.85rem;margin-bottom:16px}.page-heading p{margin-bottom:0;color:var(--muted)}
.metrics{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-bottom:14px}
.metric{background:white;border:1.5px dotted #cbd5e1;border-radius:12px;padding:14px;display:flex;align-items:center;gap:10px}
.metric-icon{width:32px;height:32px;display:grid;place-items:center;border-radius:8px;font-weight:900;font-size:.9rem;background:#f8fafc;color:#0f172a;border:1px dotted #cbd5e1}
.metric div{display:grid;gap:2px;min-width:0}.metric small{font-size:.66rem;text-transform:uppercase;letter-spacing:.07em;font-weight:700}.metric strong{font-size:1.05rem;overflow:hidden;text-overflow:ellipsis}
.desk-grid{display:grid;grid-template-columns:360px minmax(0,1fr);gap:16px;align-items:start}
.side-column,.main-column{display:grid;gap:16px}
.card{background:white;border:1.5px dotted #cbd5e1;border-radius:14px;padding:16px;box-shadow:0 1px 3px rgba(0,0,0,.02)}
.card-head,.call-heading,.dialog-head{display:flex;justify-content:space-between;align-items:center;gap:.85rem;margin-bottom:12px}
.count{min-width:24px;height:24px;justify-content:center;background:#f8fafc;color:#111827;font-size:.72rem;border:1px dotted #cbd5e1}
.queue-list{display:grid;gap:8px;max-height:300px;overflow:auto}
.call-row{border:1.5px dotted #cbd5e1;background:#fcfcfc;border-radius:10px;padding:12px 14px;display:flex;justify-content:space-between;align-items:center;gap:10px;transition:.15s}
.call-row:hover{background:#fafafa;border-color:#94a3b8}
.call-row-info{display:grid;gap:3px;min-width:0}
.caller-line{display:flex;align-items:center;gap:6px}
.caller-name{font-size:.88rem;font-weight:750;color:#111827}
.language-tag{background:#f8fafc;color:#374151;font-size:.66rem;font-weight:600;padding:2px 6px;border-radius:4px;border:1px dotted #cbd5e1}
.call-meta,.call-topic{font-size:.75rem;color:#6b7280}
.call-row-actions{display:flex;align-items:center;gap:6px;flex-shrink:0}
.answer-btn{background:#f0fdf4;color:#166534;border:1.5px dotted #86efac;border-radius:6px;padding:5px 13px;font-size:.78rem;font-weight:700;transition:.15s}
.answer-btn:hover{background:#dcfce7;border-color:#4ade80}
.dismiss-btn{background:transparent;border:none;color:#9ca3af;font-size:.85rem;padding:4px 6px;cursor:pointer;border-radius:4px}
.dismiss-btn:hover{color:#ef4444;background:#fef2f2}
.card>label+small{display:block;margin:.4rem 0 .8rem}.call-card{padding:16px}
.state-pill{padding:.32rem .55rem;background:#f8fafc;color:#374151;font-size:.72rem;border:1px dotted #cbd5e1}
.state-pill.active,.state-pill.ready{background:#f0fdf4;color:#166534;border-color:#86efac}
.state-pill.connecting{background:#fffbeb;color:#b45309;border-color:#fde68a}
.link-button,.icon-text{background:transparent;color:#111827;padding:.35rem}
.translation-header{display:flex;align-items:center;margin-bottom:12px}
.translation-title{font-size:.95rem;font-weight:750;color:#111827;letter-spacing:-.01em}

.lang-pair-container{display:grid;grid-template-columns:1fr auto 1fr;gap:8px;align-items:end;background:#f9fafb;border:1.5px dotted #cbd5e1;border-radius:10px;padding:10px 12px;margin-bottom:10px}
.lang-pair-container.single{grid-template-columns:1fr}
.lang-col{display:flex;flex-direction:column;gap:4px;min-width:0}
.lang-label{display:block;font-size:.76rem;font-weight:700;color:#374151;margin-bottom:2px}
.lang-select{width:100%;background:#fff;border:1.5px dotted #cbd5e1;border-radius:7px;padding:.48rem .6rem;font-size:.8rem;font-weight:600;color:#111827;cursor:pointer}
.lang-select:hover{border-color:#94a3b8}
.lang-select:focus{border-color:#94a3b8;box-shadow:0 0 0 2px rgba(148,163,184,.15)}
.lang-swap-btn{width:30px;height:30px;border-radius:7px;background:#fff;border:1px dotted #94a3b8;color:#4b5563;display:grid;place-items:center;font-size:.9rem;font-weight:700;cursor:pointer;margin-bottom:2px;transition:.15s}
.lang-swap-btn:hover{background:#f8fafc;border-color:#64748b;color:#0f172a;transform:scale(1.05)}
.lang-swap-btn:active{transform:scale(.95)}

.trans-action-btn{width:100%;border-radius:8px;padding:.65rem 1rem;font-weight:700;font-size:.84rem;display:flex;align-items:center;justify-content:center;gap:7px;background:#f8fafc;color:#0f172a;border:1.5px dotted #94a3b8;box-shadow:none;transition:.15s}
.trans-action-btn:hover:not(:disabled){background:#f1f5f9;border-color:#64748b;transform:translateY(-1px)}
.trans-action-btn:disabled{opacity:.45;cursor:not-allowed}
.trans-action-btn.translating-active{background:#fef2f2;color:#dc2626;border:1.5px dotted #f87171;box-shadow:0 1px 3px rgba(220,38,38,.08)}
.trans-action-btn.translating-active:hover:not(:disabled){background:#fee2e2;border-color:#ef4444;color:#b91c1c}
.btn-icon-indicator{font-size:.9rem}
.btn-label-text{letter-spacing:-.01em}

.detected{font-size:.72rem;color:#6b7280;min-height:.9rem;margin:6px 0 0}
.call-actions{display:flex;justify-content:flex-end;gap:6px;margin-top:10px;padding-top:10px;border-top:1.5px dotted #cbd5e1}
.control{background:#fff;border:1.5px dotted #cbd5e1;color:#374151;padding:.5rem .72rem;font-size:.78rem;font-weight:600}.control:hover:not(:disabled){border-color:#94a3b8;background:#f8fafc}.control.danger{color:#ef4444;border-color:#fecaca}.control.danger:hover:not(:disabled){border-color:#f87171;background:#fef2f2}.control span{margin-right:.3rem}
.transcript-card{padding:0;overflow:hidden}
.transcript-card .card-head{padding:14px 16px 12px;margin:0;border-bottom:1.5px dotted #cbd5e1}
.transcript-tools{display:flex;align-items:center;gap:6px}
.simulate-btn{background:#f9fafb;border:1px dotted #cbd5e1;color:#111827;border-radius:8px;padding:.45rem .75rem;font-weight:600;font-size:.76rem;display:inline-flex;align-items:center;gap:5px}
.simulate-btn:hover{background:#f3f4f6;border-color:#94a3b8}
.subtle-icon{width:28px;height:28px;border:1px dotted #cbd5e1;border-radius:6px;display:grid;place-items:center;font-size:.78rem;background:#fff;color:#6b7280}
.subtle-icon:hover{background:#fef2f2;border-color:#fecaca;color:#ef4444}
.feed{height:460px;overflow:auto;padding:16px;background:#ffffff}
.empty{text-align:center;color:#9ca3af;padding:48px 16px}.empty.compact{padding:24px 8px}.empty span{display:block;font-size:1.6rem;color:#d1d5db}
.empty h4{margin:.5rem 0 .25rem;color:#374151;font-size:.92rem}.empty p{font-size:.75rem;margin:0}

/* Transcript Message Cards */
.segment{border-radius:12px;padding:14px 16px;margin:0 0 12px;transition:all .18s ease;position:relative}
.segment.customer{background:#ffffff;border:1.5px dotted #cbd5e1;box-shadow:0 1px 3px rgba(0,0,0,.02)}
.segment.customer:hover{border-color:#94a3b8;box-shadow:0 2px 6px rgba(0,0,0,.04)}
.segment.executive{background:#f8fafc;border:1.5px dotted #94a3b8;color:#0f172a;box-shadow:none}
.segment.executive:hover{border-color:#64748b;background:#f1f5f9}
.segment.partial{opacity:.85;border-style:dashed}
.segment.partial .segment-text{color:#475569}

.segment-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:8px}
.segment-meta{display:flex;align-items:center;gap:8px}
.speaker-dot{width:7px;height:7px;border-radius:50%;display:inline-block;flex-shrink:0}
.speaker-dot.customer{background:#10b981;box-shadow:0 0 0 3px rgba(16,185,129,.15)}
.speaker-dot.executive{background:#6366f1;box-shadow:0 0 0 3px rgba(99,102,241,.15)}
.segment-author{font-size:.85rem;font-weight:750;color:#0f172a;letter-spacing:-.01em}
.segment-lang-tag{background:#f1f5f9;color:#475569;font-size:.62rem;font-weight:700;padding:2px 7px;border-radius:999px;border:1px dotted #cbd5e1;text-transform:uppercase;letter-spacing:.04em}
.segment-lang-tag.detecting{background:#fef3c7;color:#92400e;border:1px dotted #f59e0b;animation:pulse-badge 2s infinite}
@keyframes pulse-badge{0%,100%{opacity:1}50%{opacity:.65}}
.segment-time{font-size:.72rem;color:#94a3b8;font-variant-numeric:tabular-nums;font-weight:500}

.segment-text{font-size:.9rem;line-height:1.55;margin:0;color:#1e293b;word-break:break-word}

.translation-box{margin-top:10px;padding:10px 12px;border-radius:8px;background:#f8fafc;border:1px dotted #cbd5e1}
.segment.executive .translation-box{background:#ffffff;border:1px dotted #cbd5e1}
.translation-box-header{display:flex;justify-content:space-between;align-items:center;font-size:.63rem;font-weight:750;letter-spacing:.04em;margin-bottom:5px}
.trans-sub{color:#0d9488;display:flex;align-items:center;gap:4px}
.trans-conf{color:#94a3b8;font-weight:600;font-size:.65rem}
.translation-text{font-size:.86rem;color:#334155;margin:0;line-height:1.5;font-weight:450}

.tip-card{display:flex;gap:10px;background:#f9fafb;border:1.5px dotted #cbd5e1}.tip-card p{font-size:.74rem;line-height:1.45;margin:.3rem 0 0;color:var(--muted)}
.tip-icon{flex:0 0 24px;height:24px;border-radius:50%;display:grid;place-items:center;background:#f8fafc;color:#0f172a;border:1px dotted #cbd5e1;font-weight:800;font-size:.75rem}
meter{width:100%;height:12px;margin:10px 0}meter::-webkit-meter-optimum-value{background:#0d9488}
.table-card{padding:0;overflow:hidden}.table-tools{display:flex;justify-content:space-between;gap:10px;padding:14px;border-bottom:1.5px dotted #cbd5e1}
.search{display:flex;align-items:center;gap:6px;flex:1;max-width:380px;border:1px dotted #cbd5e1;border-radius:8px;padding:0 .7rem}
.search input{border:0;box-shadow:none!important;padding:.55rem 0}.table-wrap{overflow:auto}
table{width:100%;border-collapse:collapse;text-align:left}
th{font-size:.64rem;color:#9ca3af;text-transform:uppercase;letter-spacing:.08em;background:#fafafa}
th,td{padding:11px 14px;border-bottom:1px dotted #e2e8f0;white-space:nowrap}td{font-size:.8rem}tbody tr:hover{background:#fafafa}
.badge{padding:.28rem .52rem;background:#f3f4f6;color:#374151;font-size:.7rem;border:1px dotted #cbd5e1}
.badge.resolved,.badge.online,.badge.available{background:#f0fdf4;color:#166534;border-color:#86efac}.badge.follow_up,.badge.on-call,.badge.ringing,.badge.wrap-up{background:#fffbeb;color:#b45309;border-color:#fde68a}.badge.break{background:#eff6ff;color:#1d4ed8;border-color:#bfdbfe}.badge.offline{background:#f3f4f6;color:#6b7280;border-color:#cbd5e1}
.table-link{background:transparent;border:0;color:#0f172a;font-weight:750;font-size:.8rem;text-decoration:underline dotted #94a3b8}
.team-metrics{grid-template-columns:repeat(3,minmax(0,200px))}
.settings-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}.settings-grid .card{padding:18px}
.settings-grid h3{font-size:1.05rem;margin-bottom:.4rem}.settings-grid .subtle{font-size:.78rem;line-height:1.45}
.mobile-only{display:none}.icon-button{border:0;background:transparent;width:32px;height:32px;border-radius:8px;font-size:1.1rem}.icon-button:hover{background:#f3f4f6}
dialog{border:1.5px dotted #94a3b8;padding:0;border-radius:14px;box-shadow:0 20px 60px rgba(0,0,0,.15);width:min(440px,calc(100% - 24px));color:var(--ink)}
dialog::backdrop{background:rgba(0,0,0,.3);backdrop-filter:blur(2px)}
.dialog-card{padding:20px;display:grid;gap:12px}.dialog-head{margin-bottom:2px}.dialog-head h2{margin:0}
.dialog-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:6px}
.check-row{display:flex;align-items:center;gap:8px}.check-row input{width:auto}.context-list{display:grid;gap:8px}.context-list details{border:1px dotted #cbd5e1;border-radius:8px;padding:9px 10px}.context-list summary{cursor:pointer;font-size:.78rem;font-weight:700}.context-transcript{color:var(--muted);font-size:.75rem;line-height:1.5;padding-top:8px}.context-list .empty{padding:18px 8px}
.transcript-dialog{width:min(640px,calc(100vw - 24px))}.history-feed{height:min(60vh,480px);border:1.5px dotted #cbd5e1;border-radius:10px}
.toast{display:none}
@media(max-width:1250px){.desk-grid{grid-template-columns:320px minmax(0,1fr)}.metrics{grid-template-columns:repeat(2,1fr)}.settings-grid{grid-template-columns:1fr 1fr}}
@media(max-width:900px){.sidebar{transform:translateX(-100%);transition:.22s;box-shadow:var(--shadow)}.sidebar.open{transform:translateX(0)}.workspace{padding-left:0}.mobile-only{display:grid;place-items:center}.topbar{padding:0 14px;justify-content:flex-start;gap:10px}.top-actions{margin-left:auto}.content{padding:14px}.desk-grid{grid-template-columns:1fr}.settings-grid{grid-template-columns:1fr}.login-page{grid-template-columns:1fr}.login-art{display:none}}
@media(max-width:620px){.topbar{height:auto;min-height:60px;flex-wrap:wrap;padding:10px}.topbar .eyebrow{display:none}.top-actions{width:100%;justify-content:space-between}.content{padding:12px}.page-heading{align-items:flex-start;flex-direction:column}.metrics{grid-template-columns:1fr 1fr}.metric{padding:10px}.metric-icon{display:none}.lang-pair-container{grid-template-columns:1fr;gap:6px}.lang-swap-btn{justify-self:center;transform:rotate(90deg)}.lang-swap-btn:hover{transform:rotate(90deg) scale(1.05)}.call-actions{display:grid;grid-template-columns:1fr 1fr}.call-actions button:last-child{grid-column:1/-1}.team-metrics{grid-template-columns:1fr}.table-tools{align-items:stretch;flex-direction:column}.search{max-width:none}.availability #availabilityLabel{display:none}.login-panel{padding:20px;width:100%}}
[hidden]{display:none!important}
@media(max-width:1400px) and (min-width:901px){.desk-grid{grid-template-columns:320px minmax(0,1fr)}.settings-grid{grid-template-columns:1fr 1fr}}